A technician servicing a piece of equipment
Service & Support Center

Download user manuals and more

Explore the resources below to learn more about our products and service plans. Can’t find what you’re looking for? Just chat with us online or send us an email at info@nbsscientific.com with your suggestions.


Service Plans

Learn more about the service agreements we offer for our labelers and tube handlers.

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Get the scoop on some of our most popular products, all in one place.

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User Manuals & Set-Up Guides

Access user guides for our (de)cappers, laser markers, barcode readers, and more.

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Lab Set-Up Form

Starting a new lab? Let us know how we can help fire up your research.

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Request Advice

Ask us your questions, no matter what they may be. We’ll respond within 48 hours.

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We're here to help

Let us know if you have questions!

Can't find what you're looking for? Have a specific service question? Submit the form to the right to speak with one of our trained service technicians. We'll get back to you within 48 hours.

Service Request Form

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