Frequently Asked Questions

About Our Products

General

Yes, we can provide you with a Certificate of Conformity. If you require a CofC, please include this request on your order at the time of purchase.

Yes, we offer warranties on our lap equipment. Most equipment in our portfolio comes with a standard 1-year warranty. Contact us for more detailed information on specific products.

Typically, once orders have been processed, they cannot be cancelled or changed. Please contact us to discuss your specific situation.

After we receive your initial order, you have 3 days to request revisions. Revisions must be made in writing and sent to orders@nbsscientific.com.

We accept payment by check, credit card, or ACH (electronic payment).

There are several ways to contact us. You can send us an email, give us a call (724-941-6411), or chat with us online. We’re available to answer your questions Monday through Friday from 8AM-5PM EST.

Whether you need a single PM visit or a multi-year service contract, we’ve got you covered. Contact us for more details about the service plans we offer for specific products.