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Accuracy and durability of equipment

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Technical Service

Guaranteed equipment accuracy and durability
To ensure the accuracy and longterm functionality of your equipment, it’s important to conduct regular maintenance checks. At NBS Scientific, we can take care of these matters for you with our three levels of service.

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Maintenance and repairs

By well-trained employees

Our service technicians are highly-skilled and trained annually by the manufacturers of our equipment to repair and maintain your laboratory automation systems. Although we conduct some repairs in-house, we can also travel to your own location if necessary.

Yes. NBS Scientific conducts minor repairs in-house, but can also travel to your location if necessary.
Yes. We offer 3 types of maintenance contracts: preventive, preventive+ and full-service. Please contact us about the differences between these options.

  • You’ll have permanent access to our service technicians, who can help you fix malfunctioning equipment
  • You’ll have the ability to receive temporary replacement equipment in the event of a serious complication
  • You’ll receive reduced rates in the event of a major disruption on site
  • You’ll receive free telephone support to fix minor problems quickly

What can you expect from us?

  • Three maintenance contracts to choose from: preventative, preventative+ and full service
  • Preventive maintenance visits and safety inspections to ensure equipment functionality
  • Professional and highly trained technicians to answer all of your technical service questions

Satisfied customers

That's why we do it

"NBS Scientific provides good technical service to our systems. The Technical service specialists have a lot of knowledge and handle short lead times. "

"At NBS Scientific I got quick and reliable responses to questions and appointments. All advice and attention was expertly given. We've been happily working together for over 2 years now. "

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Request a service?

Please feel free to contact us!

We are ready to answer any questions you may have about the services we offer. Fill in the contact form on the right or communicate directly with our consultant, Ryan.

Service Request Form

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