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FAQ: Web Shop

What products can I buy online?

You can buy smaller labware online (like tubes, caps, and racks) along with GenTegra stability reagents and small bench-top equipment from Crystal Tech. For larger equipment or more specialized items like precapped tubes, we ask that you contact us for more assistance. Please Note: tubes can be purchased in many different formats e.g. precapped, in bulk, pre-racked, sterilized. Because of this, we don’t list every part number online. If you can’t find a particular item, just contact us for assistance.

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We accept credit card payments and Purchase Orders for online orders. If you’re submitting a PO, please enter the PO number in the notes section on the checkout page.

If this is your first time shopping online, you can create an account on the checkout page by providing a username and password.

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Add items to your cart, navigate to the checkout page, and enter your billing/shipping details. If this is your first order, you’ll be asked to supply a username and password to create an account.

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