Customer Satisfaction Survey

Email

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General Information

What is your name?*

First Last

Company?*

Email?*

Job Title? (Optional)

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Company Industry*

Contact and Relationship

How satisfied are you...

with the knowledge of our sales representatives?*

with the quality of our products?*

with our response time for sending quotations, answering your questions, etc?*

with the degree of thinking along with you?*

with fulfilling agreements made?*

with the handling of complaints (if there are any)?*

with the accessibility of NBS Scientific?*

with the invoicing procedure at NBS Scientific?*

with the information provided on our website?*

with the information provided in the catalog, flyers or e-mails?*

with the innovativeness of our products?*

with the quality of our technical service?*

Delivery

How satisfied are you...

with the delivery of our products?*

with the information that we provide on delivery times?

Connecting with NBS Scientific

How did you find out about NBS Scientific?*

What were the key factors in choosing NBS Scientific as a supplier? (Please Limit to Top 3)*

Experience
Price
Quality
Customer Service
Organization
Flexibility
Order Cycle Time
Personalization

What products do you miss in the product portfolio of NBS Scientific?*

What other brands, if any, have you considered prior to choosing NBS Scientific? (Optional)

Why did you choose NBS Scientific over the other brands you considered? (Optional)

Describe NBS Scientific in 3 words.*

To what extent would you recommend NBS Scientific to your colleagues? 0 being very unlikely and 10 being very likely.*

Based on your company industry, what can we do to improve your customer experience?*

Please share any positive experiences when working with NBS Scientific (Optional)

Do you consent to your testomonial being shared via our website? (Personal Information will remain confidential)*

Yes
No

Which option would you like to choose as a token of our appreciation? (while supplies last)*

$10 Donation to the Center for Biological Diversity
$10 Amazon Gift Card
None of the above, I do not wish to choose either option

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Download the Catalog

Download the Catalog

End-of-year promotions

Customer Satisfaction Survey

General Information

Contact and Relationship

Delivery

Connecting with NBS Scientific

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Customer Satisfaction Survey

General Information

Contact and Relationship

Delivery

Connecting with NBS Scientific

Subscribe to our newsletter

Holding certifications

Welcome to NBS Scientific